Terms and conditions
Read on for an overview of our terms and conditions, and thank you for your understanding. We look forward to welcoming you and taking your style to new heights!
1. Honor the appointments
- Customers are required to keep their appointments at the scheduled time (10 minutes before the appointment starts). If a delay occurs, the barber must be notified. If you're late, the duration of the appointment may be shortened to avoid disrupting the next client.
- The Barber Center reserves the right to cancel or modify appointments due to unforeseen circumstances such as illness or emergencies. In such cases, the client will be informed as soon as possible.
2. Cancellations
- Customers must cancel at least 24 hours before the scheduled appointment. If the cancellation is not made in time, The Barber Center reserves the right to charge a cancellation fee.
- Cancellations can be made via email. To cancel or modify appointments, it is recommended to do so through the confirmation email.
3. Hygiene
- The Barber Center strives for the highest hygiene standards. Used materials and tools are thoroughly cleaned and/or disinfected after each client.
- Clients are kindly requested to arrive with clean hair and to inform us of any skin conditions or infections prior to the treatment.
4. Quality of Service
- The Barber Center is committed to providing high-quality and professional services. Clients have the right to report any dissatisfaction immediately after the treatment so that appropriate action can be taken.
5. Payments
- Payments must be made after the treatment, unless otherwise agreed. The Barber Center accepts cash and electronic payment methods.
- If payment obligations are not met, The Barber Center reserves the right to refuse further services until the outstanding amounts are paid.
6. Liability
- The Barber Center is not liable for damage to clients' personal belongings, unless the damage is a result of gross negligence or intentional actions by the barber.
7. Privacy
- Customer data is treated confidentially and will not be shared with third parties without consent, unless required by law.
8. Changes to the Terms and Conditions:
- The barbershop reserves the right to modify these Terms and Conditions at any time. Clients will be informed of any changes.
By making an appointment at The Barber Center, the client agrees to these Terms and Conditions. Failure to comply with these terms may result in the refusal of service.